Privacy Policy

Who we are

Tone Realty Co., LLC (“Tone Realty,” “we,” “us”) is a family-owned real estate brokerage at 101 East Main Street, Suite B, Norristown, PA 19401. This policy explains how we handle information collected through tonerealtyco.com and our follow-up by email and text message.

Information we collect

• Information you give us: your name, email address, phone number, the type of property or service you are interested in, and any message you send through our contact form or chat.
• Text message consent: whether you agreed to receive text messages, and when.
• Website usage: anonymous, aggregated visit data such as pages viewed, referring website, campaign links (UTM tags), device type, and general location. We use privacy-friendly analytics that do not use cookies to track you across other websites.

How we use your information

• To answer your inquiry and schedule showings or consultations.
• To send information you asked for, such as listing details, market updates, and our free guides.
• To send text messages, only if you opted in (see “Text messages” below).
• To understand which pages and campaigns are useful so we can improve the website.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business, such as our website host and our customer relationship management (CRM) and messaging platform, and only so they can provide those services to us. We may also disclose information when required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messages

If you check the text message consent box on our form, you agree to receive text messages from Tone Realty Co., LLC about your inquiry, property listings, and appointment reminders. Consent is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Terms of Use for full text message terms.

Email

You can unsubscribe from our emails at any time using the link at the bottom of any message, or by emailing tonerealtyco@aol.com.

How long we keep information

We keep inquiry and contact records for as long as needed to serve you and to meet our legal and recordkeeping obligations as a licensed brokerage, then delete or anonymize them.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you by emailing tonerealtyco@aol.com. We will respond within a reasonable time.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact us

Questions about this policy? Email tonerealtyco@aol.com or write to Tone Realty Co., LLC, 101 East Main Street, Suite B, Norristown, PA 19401.